Portfolio

This portfolio features a selection of projects that reflect my approach to UX design. Over the past several years, I have specialized in data-heavy B2B products, where a deep understanding of end-to-end user journeys, personas, and workflows is essential.

My recent work focuses on improving the user experience within the Optum clearinghouse ecosystem, a large healthcare transaction network connecting 2,000+ insurance payers and roughly 800,000 healthcare providers. In this environment, even small UX improvements can have a meaningful impact on operational efficiency for organizations that process high volumes of healthcare transactions every day.

Across multiple initiatives, my role has centered on modernizing legacy workflows while maintaining stability for high-volume enterprise systems. This involves balancing innovation with continuity by introducing automation, AI-assisted tools, and improved information architecture without disrupting the critical daily workflows that users rely on.

If you have any questions or ideas for collaboration, I would be happy to connect.